At MisaParis we believe the customer is the queen and we work tirelessly to deliver an above average experience. In case you have any questions, our team is here and more than happy to help! In the rare event that you have a problem with your order, please email our team at email@example.com Please allow 24-48 hours for a response.
If you are not completely satisfied with your order on the MisaParis site, you can return your item (s) within 14 days of receipt. We will refund the amount of your purchase according to the payment method used at the time of the order.
All refunds will be issued within 24 hours of receiving your returned package. A refund confirmation email will be sent when the refund is issued. If you don't see a refund on your bank account, please contact your financial institution / verify your bank account or contact your credit card company, it may take some time for your refund to be officially confirmed. Then contact your bank. There is nothing more that we can see from our side regarding refunds, all questions regarding the display of refunds on the customers side should be dealt with directly with
Please carefully follow the following steps to return your item (s)
Upon delivery, you will receive a return slip.
Slip it in your package. Please note: no package will be processed by our teams without the presence of this document.
Pack the item (s) to be returned in their original packaging.
Make sure your packaging is securely closed.
Stick the prepaid label on your package and check that it completely covers the old shipping label.