Personal data policy

Personal data

We collect your personal data for all or part of the following main purposes: - Site administration and improvement of the quality of service. - Management of your orders (orders, deliveries, invoices, after-sales service, etc.). - Customer relationship management, in particular to get to know you better and provide you with personalized information on our products and services (in particular, by email, SMS or any other medium and by displaying targeted advertisements on websites and on social networks), to manage your membership in our loyalty program and allow you to benefit from your cumulative benefits or to analyze and anticipate the market in order to adapt our products and services to best meet your needs. Creating an account allows us to personalize your customer experience, but we remind you that you can also order on our site without creating an account. These treatments are carried out subject to your consent or necessary for the purposes of the legitimate interests mentioned above. - Where applicable, prevention and detection of fraud, management and follow-up of unpaid debts, infringements observed at the point of sale and litigation. The fraud detection solutions we use can be fully automated or involve human intervention. When we use automated fraud detection solutions, we are committed to processing your personal information for the purpose of identifying fraudulent activity or securing payment, and making automated decisions about it. The logic of this automated decision-making relies on applying fraud analysis rules and models to our business processes to determine if an action is potentially fraudulent. This processing may produce legal effects which concern you or which significantly affect you, and in particular we may refuse to enter into a contract with you. We inform you that we may also use reCAPTCHA, a service offered by Google which protects our site from spam and abuse. For any information on how Google uses the data collected via reCAPTCHA, you can read the privacy rules and conditions of use of Google. - Management of your requests (sample, advice, promotional operation, complaints, right of access, rectification, opposition, etc.). These treatments are carried out subject to your consent or necessary for the purposes of our legitimate interests. - Hashtags. You can choose to use the hashtags we offer to tag your content on social networks such as Instagram, Facebook, Pinterest or Twitter. By using these hashtags, you acknowledge and consent that your content may appear on our site and be used to link to our products or services. We draw your attention to the fact that when you submit content using one of our hashtags, your use of social networks is exclusively governed by the terms and conditions of those social networks. We invite you to read it and refer to it regularly. If you no longer want any of your content to appear on our site, please remove it from the social network or stop using one of our hashtags.

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